HOW WE WORK
Direct Hit Data's proprietary software is the backbone for all our service offerings and is designed to help you make informed business decisions. It combines information collected from multiple data sources into one location that you or any member of your organization can access through a secure, online portal.
With over 15 years of experience adapting this technology to various organizations, our consultative process allows us to manage the change process in your organization's culture. We can adapt the skills and resources we offer to fit your needs. We deliver actionable information and solutions for your sales and marketing departments.
TECHNOLOGY THAT INTEGRATES WITH SYSTEMS ALREADY IN PLACE
It is our philosophy to leverage technology to improve your business processes. Direct Hit Data uses web services to connect to all your IT systems, making it possible to exchange data between different sources.
To account for different levels of technical skill, knowledge and comfort, we offer a combination of system to system and system to human interfaces. We also can restrict access to various functions of the technology based on an individual user's role. Our goal is to make the process simple and seamless with the systems and staff you already have in place.
MODULES
Direct Hit Data's platform offers the industry's highest level of performance and scalability. We address the needs of the wide-range of roles within your company and customize the software to your business with your unique requirements in mind. Your sales structure and end-customer segmentation parameters ultimately define the system.
- Custom Reporting – Personalized programs, data collection pages, sales surveys
- Payment Processing – Rebate processing, contract processing, and loyalty program point management, rules enforcement
- Customer Relationship Management (CRM) – Contact profiling, distributor tracking, invoice indexing, payment, contract history, asset absorption
- Market Research Portal – Real-time information on local and national markets based on geography, products purchased, program participation
- Asset Management – Inventory setup, order limits, vendor data
- POS Order Shipment Detail – Order tracking and fulfillment history
- Real-Time Inventory Control – Remote inventory set-up, reorder level alerts, backorder tracking, enforcement of business rules for back-orders
"Strive to create an emotional tie between your end-customer and your product. Embrace and nurture these 'known' customers and they will be your most profitable channel of growth."